Legal documents

Find everything you need to know about our legal agreements.

Announcements

November 24, 2023

We would like to inform all clients of Tadenex Limited that we have recently updated our Client Agreement as part of our ongoing efforts to improve our business offering and optimise key aspects of our relationship with our clients. You may rest assured that the updated Client Agreement will not affect your trading operations with Tadenex Limited.

We kindly ask you to review the updated Client Agreement and should you have any questions, send us an email to support@exness.ke. Our professional Customer Support team will be happy to help you.

Kindly note that no further action is required on your part at this point, as the updated Client Agreement will automatically take effect in five (5) business days.

Important announcement

Please be informed that starting from 12 December 2023 (the ‘effective date’), the stop out level for all trading accounts will increase from 0% to 20%. The current stop out protection feature will also be disabled. This means that from 12 December onwards, any open orders will be automatically closed when the margin level reaches 20%. You shall note however, that in periods of high market volatility, margin level may fall below 20% due to slippage. The aforementioned changes will affect any orders that are open, or placed from the effective date onwards.